Brokers Play An Important Role In HealthCare.gov, CCIIO Leader Tells NAHU

Written by Susan Rupe for insurancenewsnet.com

Health insurance agents and brokers played an important role in getting Americans enrolled in coverage, and they will continue to play a role in the federal health insurance marketplace.

That was the word from Jeff Grant, acting director of The Center for Consumer Information and Insurance Oversight, the agency charged with helping implement many aspects of the Affordable Care Act. Grant spoke during Wednesday’s NAHU virtual Capitol Conference.

During the past year, 51,000 agents and brokers registered to provide assistance in the HealthCare.gov federal marketplace, Grant said. More than half of consumers (55%) who selected plans on the federal exchange did so with broker assistance. In addition, agents and brokers delivered 1.1 million new consumers to the federal marketplace, which represents more than 60% of the new consumers who enrolled in coverage during the past year.

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